Employee Training

Sixty percent of frontline managers underperform or fail during their first two years in the job driving performance gaps and employee turnover across the company’s critical frontline. Most of the frontline manager’s failures are directly attributable to not being properly prepared to deal with the daily challenges they will face. Leathers Milligan employee training and development consultants can design and deliver training programs structured to meet your specific needs or draw from our extensive library of proprietary management training programs that our consultants can deliver “as is,” or modify to make them more closely identified with your brand.

Employee training has a wide range of benefits; from learning new ways to do things, conquering new tasks, improving speed and efficiencies, reducing errors, improving confidence to handle tough situations, working with more independence and less supervision, learning new capabilities that lead to advancement, facilitating attitude changes, lowering turnover, retaining key talent and more. When your organization is committed to the training and development of its employees you send a message that says, “You and your development are important and critical to our business.”

We can help your employees and managers succeed by training them in:

  • Transitioning into a Leadership Role
  • Improving Communication
  • Building Effective Relationships
  • Interviewing and Selecting Candidates
  • Developing the High Performance Team
  • Coaching and Mentoring
  • Managing Performance
  • Addressing Problem Performance
  • Addressing and Resolving Conflict
  • Dealing with Discipline and Termination
  • Understanding Legal Issues for Managers
  • Treating Others with Respect – Preventing Harassment in the Workplace
  • Facilitation Skills – Both Art and Science
  • Understanding Work Style Using MBTI
  • Using DiSC to Understand the People Puzzle
  • Developing a Customer Service Focus
  • Managing the Roller Coaster Ride of Change
  • Career Development 101

 

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“The Four C’s Critical for Today’s Workforce”